
Before Buying Software, Draw the Broken Handoff
Map how the work moves between people before deciding that a new application is the answer.

Map how the work moves between people before deciding that a new application is the answer.

A dated, source-linked fact sheet is more useful than a page of superlatives when a business wants its story understood.

A family member can be an owner, director and manager. A meeting works better when everyone knows which role is making the decision.

A buyer enquiry is a reason to test readiness, not proof that the company can deliver the order on the proposed terms.

A completed backup job and a usable recovery are different results. Test the second before you need it.

A short discussion exercise can expose unclear roles without touching production systems.

Workplace heat needs an assigned owner, a site-specific assessment and a clear route for acting when conditions change.

A strong interview brief gives the conversation direction while leaving the speaker room to supply facts, examples and disagreement.

Separate the reporting framework from the rules that determine who must use it, when and for which disclosures.

A number is easier to challenge and use when everyone can see its unit, period, scope and method.